Video: What is the Customer Journey?
Did you skip mapping your customer journey??? Uh oh.
Knowing where your customers are on their customer journey when they find your business will allow you to create the right message at the right time, and that means a better customer experience and more sales.
Don’t skip mapping your customer journey!
Once you create a customer journey map, you can create content in line with each of your customer touch-points, guiding them through from awareness to buyer to raving fan and brand advocate.
Email marketing and retargeting ads are great ways to increase touch-points and begin to build relationships with those that are in research mode and have discovered your business.
In this video, Torie Mathis will show you how to create a customer journey map.
If you want to know how to grow your business successfully, these small business strategies will help you succeed.
✅ Want to learn more about defining. your sales process and mapping your customer journey?
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1. Sign up for weekly FREE Business Bytes with CEO, Torie Mathis
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3. Learn Digital Marketing with a Smart Marketing Course
ABOUT THE AUTHOR: TORIE MATHIS
Torie Mathis helps entrepreneurs grow their business with Smart Marketing. She is a best-selling author, Army veteran, international speaker + trainer, and the CEO + Creative Director at Lake Shark Media. She also teaches entrepreneurs how to get smart with digital marketing at toriemathis.com
I help solopreneurs & biz owners (like you) use digital marketing to get more clients + make more money without a big budget, a lot of time, or losing your sanity. And I make it easy!
You don’t need crazy tech skills, buckets of cash, or dedicated staff to market your business. You don’t even need a lot of time.
What you need is to be SMART.
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