How to Know EXACTLY What Your Customers Want

How to Know EXACTLY What Your Customers Want

How to Know EXACTLY What Your Customers Want In the last post we talked about the first secret to building a solid customer service plan and how to decide what your vision is. Today we’ll talk about the second secret in taking your satisfied customers to raving fans....
3 Secrets to Better Customer Service

3 Secrets to Better Customer Service

3 Secrets to Better Customer Service Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a live person on the line, going...
6 Tips to Make Your Blog Titles More Catchy

6 Tips to Make Your Blog Titles More Catchy

6 Tips to Make Your Blog Titles More Catchy The title of your blog post can make or break the visibility of your content. People skim on the internet and if your title doesn’t catch their attention, they’ll pass it by. Here are some guidelines for creating...
The 3 Most Important Roles In Your Business

The 3 Most Important Roles In Your Business

The 3 Most Important Roles In Your Business Today I’d like to chat about the different types of support staff you need and what makes them so important.             There are essentially three key roles that need to be filled to set...
6 Keys to Better Blog Engagement

6 Keys to Better Blog Engagement

6 Keys to Better Blog Engagement A great way to engage your audience is to ask questions in your content. A direct question addressed to the reader gets them thinking and encourages them to respond. If done skillfully, you can turn every post into a lively...